Treatment Referral Assistance
Illinois DocAssist aids primary care providers in identifying available resources for their patients whose mental health needs cannot be met in the primary care setting. Resources often include therapy, psychiatric services, and other social services and supports. We will call the referral resources to determine its validity and to find up-to-date information about service types, wait times, insurance accepted and availability. We make every effort to recommend resources with reasonable wait times (less than 4 months) unless the service is so specialized that the long waits are universal (e.g., autism evaluations, neuropsychological testing, child psychiatrists, etc.).
Due to long waits and lack of availability of mental health services, consultation services are offered in conjunction with referral assistance. The consulting primary care practitioner will often need to provide support, education, and coordination for the family until services are available.
Treatment locator tools
Service Provider Identification & Exploration Resource (SPIDER)- An Illinois statewide community resource search tool that is free and open for providers and consumers to access. The tool is sponsored by the IL Department of Children & Family Services, with data maintenance and user support provided by the Northwestern University/Hospital Feinberg School of Medicine, and technology resources provided by the IL Department of Innovation and Technology.
Illinois Department of Human Services (DHS) Office Locator-A search tool for locating Illinois DHS Offices and Service Providers by location.
Medication Assisted Recovery NOW HelpLine- Anyone in Illinois, including pregnant individuals, can call the program’s helpline to be connected to a MAR NOW care manager for fast access to medication and counseling services for Opioid Use Disorder. The program makes it possible for anyone in need to speak directly with a healthcare professional over the phone right away, receive a prescription or expedited, in-person appointment and obtain transportation assistance to the pharmacy or clinic – all initiated through one phone call. Call 833-234-6343 available 24 hours a day.
SAMHSA Treatment Finder- A resource for persons seeking treatment for mental and substance use disorders in the United States and its territories.